Louise started her recruitment career here at Encore, joining the Leicester Engineering Division in 2005 as a Resource Management Specialist. Through training and development, Louise progressed in her role and achieved some great wins along the way; Sales Person of the Year 2009, Employee of the Year 2011 and Manager of the Year 2012.
Louise was promoted to Technical Operations Manager in 2017 and took the responsibility for all five Engineering/Energy Locations as well as the two Professional Service Divisions. Louise has directed her areas of responsibility to achieve year-on-year growth and was the highest profit yielding Division for the company in 2018 – Achieved through innovation and improved efficiencies ultimately resulting in increased productivity and sales.
Recognised for her invaluable contribution to Encore over her 14-year career, Louise was promoted in February 2019 to Operations Director, reporting directly to board and is responsible for the direction and leadership of the Engineering, Energy and Professional Service Divisions.
Starting in Recruitment at the age of 21, Ed was a graduate uncertain of what career path to follow. However, he secured a role in recruitment for a national agency and embarked on some hard yards and long hours, winning contracts and finding candidates in Logistics and Manufacturing in Coventry and Rugby. 20 years later, serving 18 of them with Encore, Ed has risen through the ranks from Consultant to Operations Director. Now, Ed is responsible for the strategy and delivery of 16 Industrial and Driving divisions spanning all 10 office locations at Encore Personnel.
During Ed’s tenure at Encore, he has supported 400+ clients, ran over 700 temps out of a singular branch and generated in excess of £1 million personal sales GP.
Ed’s promotion to Director in January 2020, followed significant growth in the Industrial sector he was responsible for; overseeing an EBIT improvement from £770,000 to over £1.2 million in the last five years. Ed is passionate about the development of people and overcoming the modern recruitment challenges businesses face.