Meet Our Directors

Pete Taylor - Operations Director

Commencing his recruitment career in London 1998; formative years were spent working for two national recruiters, holding both National Sales, Regional and Location Management positions. Joining Encore in January 2006 as Operations Manager and responsible for the Industrial and Driving Divisions; Pete was pivotal in further development and growth of Encore’s Industrial and Driving brands, culminating in the appointment to Operations Director in 2012.

During this time, Pete’s Industrial and Driving divisions have seen turnover increase from £7.7 million in 2006 to £32.4 million in 2018. The biggest annual increase was between 2009 and 2010, which saw a 60% and 54% increase in turnover for the Industrial and Driving divisions respectively.

Pete’s remit is as Board Director, with principal responsibility for the direction and leadership of Encore’s Operational Senior Management Team; financial delivery of fifteen Industrial and Driving Divisional Profit Centres, the Projects and Training Department as well as Encore’s External Recruitment Team. Additionally; Pete serves on the councils of two Industry Trade bodies – The ALP (Agency Labour Providers) and the REC (Recruitment and Employment Confederation).

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andy lewis

Andy Lewis - Operations Director

Commencing his recruitment career in the recruitment hotbed that is little old Telford in 1999; formative years were spent working for Staffline progressing through the business development roles working up to a National Operational level, securing and retaining over 40 locations with blue chip clients such as DHL, Sainsbury’s, M&S, TK Maxx and Boots.

Joining Encore in 2013 as Operations Manager responsible for the Managed Service division, Andy was promoted to Operations Director in 2017 off the back of record year’s of growth and significant development. Overseeing new business development, site implementations and projects, existing client delivery models and the welfare and development of the infrastructure of the division, Andy has grown Managed Services into a division turning over £32 million a year through 2018 and growing.

Developing value added solutions through progressive and accountable contract management, the portfolio of clients now spans across the worlds of 3PL logistics and warehousing, food manufacturing, print and manufacturing. Ultimately responsible for the delivery within Managed Services, Andy was appointed to be a full Board Director in January 2019.

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Tina Hercock - Finance Director

Tina left school at the age of 16 in 1976 and commenced an eight year stint of day release to qualify as an ACCA accountant in 1984. After 23 years in haulage (before the more glamourous title of logistics), and a few years dabbling in self-employment, she answered a newspaper advert for an accounting role in a £10m turnover recruitment business in Leicester.

Joining Encore in 2004 was a revelation; from the doom and gloom of logistics to the upbeat energetic environment of recruitment. Tina had no direct staff and produced all the accounts and undertook credit control personally. She is now directly responsible for a team of 15 people, debtors of £10-15m , weekly payroll of £1m and treasury controlling £9m of working capital funding. In her overseeing role for IT, she was responsible for delivering the most recent Encore development project of a £1.5m investment in new technology, substantially upgrading our IT systems.

Tina has overseen accounting for growth from four to nine branch locations and 22 EMS contracts, resulting in the current monthly production of 60 P&L’s. Tina was appointed Finance Director to the Board in November 2016 and now also holds the role of Company Secretary.

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Cindy Gunn - HR Director

Cindy left the music industry to commence work in recruitment in 2000; working as a Senior Administrator for Staffline before joining Encore in only its second week of active trading in January 2002.

Cindy first helped man reception and cover general admin duties whilst setting up a payroll system and processes. This developed over time into a management role; overseeing the payroll and admin teams, before diversifying into the world of HR. More recently, as HR Manager, Cindy set up a HR team and Internal Recruitment function whilst qualifying at CIPD level 7 in her ‘spare’ time!

Whilst she has been involved at Board level for some time, initially taking minutes and eventually developing into a contributory role, Cindy received her promotion to HR Director in February 2019.

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Louise Bragg - Operations Director

Louise started her recruitment career here at Encore, joining the Leicester Engineering Division in 2005 as a Resource Management Specialist. Through training and development, Louise progressed in her role and achieved some great wins along the way; Sales Person of the Year 2009, Employee of the Year 2011 and Manager of the Year 2012.

Louise was promoted to Technical Operations Manager in 2017 and took the responsibility for all five Engineering/Energy Locations as well as the two Professional Service Divisions. Louise has directed her areas of responsibility to achieve year-on-year growth and was the highest profit yielding Division for the company in 2018 – Achieved through innovation and improved efficiencies ultimately resulting in increased productivity and sales.

Recognised for her invaluable contribution to Encore over her 14-year career, Louise was promoted in February 2019 to Operations Director, reporting directly to board and is responsible for the direction and leadership of the Engineering, Energy and Professional Service Divisions.

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