Building and sustaining business relationships, prioritising goals and objectives for the business, customer-focused, working with and through the team to get results, train, supervise and lead the team for results.
Delivery of personal targets & objectives. Ability to multitask and oversee sales and service. Delivery against weekly deadlines. Basic understanding of financials. Competent in managing conflict. Capable of planning/forecasting. Delivers accurate financial projections from pipeline and client forecasts. Confident in using internal systems Aspire/Excel and able to train others.
Assisting the manager in organising, planning and implementing strategy, coordinating sales activity and resourcing, meeting the needs of business, supervise & motivate staff to perform to their best, monitor account growth, create reports, analysis and interpret data.
Delivery of personal targets and objectives, able to deliver results with and through the team. Able to confidently forecast and budget for year on year growth and profits. Overseeing client development from the team, to work on the top performing clients within the division. To train and develop the team to improve service delivery and sales development.
Leadership and organisational abilities recruiting and escalating performance, working to standard operating practices. Communicating to all clients, negotiating rates terms and conditions, budgets, forecasts and targets.
Delivery of personal targets & objectives. Consistent delivery of divisional budgets. Ability to train and develop the team, work autonomously to be solution based to all challenges. Staff development & welfare are key factors. All staff reviews/appraisals up to date. Performance management of the team. To uphold and demonstrate high competency in compliance at all times, working to systems and procedures. Management of weekly/monthly client review actions. Ability to confidently present to clients of all levels. Ability to project manage. Confident and articulate communicator. Strong grasp of financials, budgets and MI reports. Expert in using internal systems. Strong trainer, to lead and inspire performance. To lead and direct the strategic performance of the Division. Strong time management and project management skills required.
Optimising and overseeing the operation to ensure efficiency and compliance, setting standards and objectives to achieve, financial management of budgets and forecasts, strong business acumen with strategic orientation to lead and direct performance.