Managed Services Career Path

Contract co-ordinator

Attracting, screening, recruiting and inducting a temporary workforce, managing recruited candidate’s performance, resolving issues and putting proactive measures as well as continuous improvement of existing processes and ensuring staffing levels are maintained for all shift patterns.

How to Progress to Contract Manager

Delivery of personal targets & objectives. Demonstration of grasp of figurative data. Ability to build rapport with clients and candidates. Demonstration of ability to manage team - including task allocation and performance management. able to use internal systems (WMS/Aspire/Excel)

Contract Manager

Organising, planning and implementing strategy, coordinating sales activity and overseeing resourcing, supervise and motivate staff to perform at the best, monitor account growth, create reports, analysis and interpret data, produce KPI’s and monitor performance.

How to Progress to Senior Contract Manager

Delivery of personal targets & objectives. Ability to multitask. Delivery against weekly deadlines. Consistent client KPI delivery. Basic understanding of financials. Contribution to ops meeting via SCM. Competent in managing conflict. Capable of planning/forecasting. Delivers accurate financial projections. Confident in using internal systems (WMS/Aspire/Excel) and able to train others. Strong trainer

Senior Contract Manager

Organising, planning and implementing strategy including budgets, overseeing sales activity and resourcing, supervise and motivate staff to perform at the best, monitor account growth, create reports, analysis and interpret data, produce KPI’s and monitor performance

Regional Manager

Overseeing multiple sites, managing multiple senior contract managers, engaging with high level client contacts, multiple budget responsibility, KPI responsibility, strategy creation, issue resolving and solutions.