Quality co-ordinator


Quality Co-ordinator, Leicester!
Our growing Europe's Leading Axle and Suspension Manufacturer business, seeks an experienced, motivated Quality Co-coordinator.
Permanent contract
Salary up to £26K depending on experience 
Hours between 08:00-16:30 or 08:30-17:00 Mon-Fri   
and 08:00-15:00 or 08:30-15:30 on a Friday
Quality Co-ordinator responsibilities:

  • Ensure orders are processed correctly and on time
  • To liaise with distributors over the phone answering and clarifying queries
  • To develop and maintain high standards of customer service
  • Responsible for receiving and identifying stock
  • To check goods from suppliers
  • To correctly locate items in warehouse on a stock management system.
  • To ensure accurate identification of customers' needs by means of extranet portal and parts catalogues.
  • To conduct all transactions with customers with the utmost courtesy
  • Maintain the housekeeping standards within the team of a clean and organised work environment
  • Provide support and assistance to the Sales Office Manager
  • To comply with and maintain company policies, standards and procedures relating to quality and customer care within your department
  • Be responsible for personal health and safety and ensure company policies are adhered to
  • Handle additional project work alongside the daily role requirements.
  • Should have strong communications skills, oral and written, as the job requires regular interaction with customers and suppliers
  • Able to identify all customer needs both external and internal through the use of computerised stock control and electronic catalogues
  • Must possess good MS Word and Excel skills
  • Must be an enthusiastic and self-motivated individual.
  • Have 2 years plus experience in a customer service/internal sales role.
  • Experience in the automotive parts industry.
  • Previous supervisory experience
  • Ability to analysis data
To be considered for the role please click apply, send your CV to ipovozajeva@encorepersonnel.co.uk or call on 0116 262 0651 

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