Customer Service Account Handler

  • South East
  • Permanent
  • Berkshire
  • 07/01/2019
  • £20000 - £23000 per annum
  • SL3CAM
  • Administrator Jobs

Customer Service Account Handler

Employment Type:
Full-time – Temporary to permanent

Benefits: Temporary to permanent
Free onsite parking
Smoking area
Weekends off
Convenient work location in Colnbrook

Working Hours: Immediate start

40 hours per week, working Monday to Friday 08:00 – 16:30

20-23 k per annum depending on experience


  • Support sales staff with main clients and obtaining quotes for customers.
  • Processing orders through the company stock management systems, and ensuring job are sent down in a timely manner if daily cut off times are set.
  • Helping warehouse staff and Customer Data Executives with client jobs as and when required for them to complete any tasks
  • Ensuring clients requests are carried out using internal operations paperwork. Clients reports to be completed as and when requested with all the correct information.
  • General Administration duties or tasks requested necessary by department manager

The Candidate

Good customer services experience with strong communication skills, an intermediate knowledge of Microsoft office and outlook is essential for the role. The role involves managing client adjustments, quotations, and process customer orders. This position will be responsible for all the administration and correspondence and day to day management of these accounts.

  • Being flexible within the department
  • Ability to solve problems promptly and effectively using initiativeYou have a good work history
  • Ability to prioritise workload under pressure
  • Dealing with high volumes of emails and be able to multi task

To be considered for this role please apply or contact Kinga or Indi on 01753465540 or


Encore personnel has launched refer a friend scheme. Earn £25 per person you refer to us. Interested? Refer your friends/family on: T&C apply.

Encore Personnel are an Equal Opportunities Employer. Specialist Recruiters in the Technical/engineering, Industrial, Driving, Energy and senior appointment sectors. Supplying nationally. Encore offer a “refer a friend” reward scheme where you could receive a gift of up to £500.

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