Internal Training

At Encore we pride ourselves on our excellent internal training. We understand that YOU want career progression and we do everything we can to make sure you achieve your full potential.

We make it our priority to give you the key skills needed to be a success and with that in mind we offer all staff the following training:

New Starters

  • 3 Day Company Induction Course
  • 3 Day Sales Induction Course

Operational Staff

  • Sales in the service role
  • Advanced Sales
  • Payment Methods
  • Candidate Attraction
  • Sales Negotiation
  • Sales Mayhems
  • Service Mayhems
All Staff
  • Emotional Resilience
  • Service Excellence
  • Time Management
  • Assertive Communication
Managers
  • Key Management Skills
  • Internal Managers Training Academy Programme covering the following modules;
  • Recruitment & Employment Law
  • Managing Sales Performance
  • Finance for Non Finance Managers
  • Staff Development & Motivation
  • Staff Recruitment & Retention