• 13/05/2020

FAQs On Recruitment During COVID-19

How is Encore Personnel responding to the COVID-19 pandemic?

The safety of all our colleagues, candidates and clients is our number one concern at this time. At Encore Personnel, we are taking every precaution necessary throughout our operation to adhere to all Government guidance and social distancing recommendations.

More information on the symptoms of COVID-19 and how it is spread can be found here.

To speak to a team member at Encore Personnel, contact us here.

Information for our clients:

We remain open for business and fully operational to support our colleagues and clients who require key worker positions to be filled, with the Encore team working remotely from home, in-branch or at our client’s sites. We are contactable on our usual numbers and e-mails to support your business needs. You can find details for how to reach each Encore branch here: https://www.encorepersonnel.co.uk/contact-us/

We continue our commitment to providing you with the best recruitment solutions and the highest quality of service throughout this time.

Information for our colleagues:

Our consultants are recruiting remotely or are still in-branch. We are actively looking for candidates to fill urgent key worker positions in front-line businesses, including food production, warehouse and distribution roles. If you’re looking for work, please contact your local Encore Personnel team so we can help to place you in a suitable role: https://www.encorepersonnel.co.uk/contact-us/

What measures are in place to keep Encore Personnel staff safe?

We have reduced the number of in-branch staff across all sites and the majority of our team members are now working remotely in order to minimise contact. We remain dedicated to providing clients and candidates with a first-class service and have team members in your area available, either via phone or video, to discuss the roles that we are currently looking to fill.

Can I still apply for a job during the COVID-19 lockdown?

Yes! We are proud to be supporting businesses and organisations that are keeping supply chains moving during this difficult time.

To help keep Britain moving, we are urgently looking to fill key worker positions for essential businesses that remain operational during the COVID-19 crisis.

Contact us here for details of roles available in your area, such as driving roles and food production positions.

Who is a key worker?

A key worker is anyone who provides an essential role or service, these include healthcare workers, and cleaning operatives, as well as those working in food manufacturing. During the COVID-19 lockdown, the Government has identified anyone in the following industries as a key worker:

  • NHS, health and social care
  • Education and children’s services
  • Local & National Government
  • Public safety and national security
  • Transport
  • Food production and distribution
  • Utility workers
  • Finance
  • Communications
  • Postal service

What key worker roles are currently available?

We have a wide variety of key worker roles in numerous locations that need to be filled urgently in order to keep supply chains moving. Essential roles we are actively recruiting for include industry and warehousing, hygiene, food production, Class 1 and Class 2 HGV drivers, FLT drivers and more. Start your search for a new role on our Candidates page.

As a candidate, how will my employer keep me safe?

We are advising all candidates to keep up-to-date with the latest Government advice on social distancing measures and handwashing guidelines.

Employers will advise you of specific measures relating to your role and how to adhere to social distancing in your workplace. They are also required to provide all workers with access to soap and hand sanitiser to reduce the spread of COVID-19 and suitable PPE will be provided where required.

More details on the Coronavirus, what it is and how it is spread is available on our Coronavirus – Advice to Our Workers page.

As an employer, what should I do to keep my staff safe?

Employers have a duty to protect the health, safety and welfare of all staff members in the workplace and must ensure they adhere to the latest government guidelines click here and in particular ensure  robust social distancing measures are well communicated and adhered to at all times.

Additional steps should be considered in workplaces where there are staff members who are classified as being in a vulnerable group, such as pregnant staff members or those with a health condition.

Managers should be able to identify symptoms of COVID-19 within staff members who are reporting sickness or showing signs of having coronavirus in the workplace.

What is the job interview process during the COVID-19 lockdown?

Currently, our team members are conducting the interview process remotely, over the phone or via a video call together with an On-line element, as we are unable to hold any face-to-face meetings. This is to ensure we can continue to support our candidates with finding suitable roles and help clients who need additional workers at this time, while maintaining social distancing.

Your interview will follow the same process as it would normally, so we can find out more about your skills and experience and help to place you in the most suitable role.

Can I be furloughed if I am a casual or temporary worker, or a worker on a zero hours contract?

If you’re on a PAYE agency contract and are unable to carry on with your usual work duties, you may be placed on the Job Retention Scheme, which will enable you to continue to receive 80% of your monthly wage, up to a limit of £2500. Whether you’re working via an agency, umbrella company or on a fixed term contract, if you have agreed to be furloughed with your employer, they will change your employment status and put through your application for this scheme. Workers who are self-isolating or on sick leave will receive Statutory Sick Pay.

Will I receive sick pay if I need time off for COVID-19?

For additional advice regarding COVID-19, sick pay and leave, please see our Sick Pay and Time Off FAQs.

More information on COVID-19 is available from the following sources:

We advise all clients and candidates to keep up-to-date with official Government and NHS advice via the links below:

Government guidance: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Guidance on social distancing and vulnerable people: https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

NHS advice: https://www.nhs.uk/conditions/coronavirus-covid-19/ ​​

Contact us if you have any additional questions

Visit our Contact Us page to speak to a representative at your local branch.