“With a highly committed and dedicated team of Consultants we pride ourselves on listening to what our clients want, and by continuing to provide the level of service they have come to expect we have continued to increase our market share”

Encore Personnel are members of:

  • The Recruitment and Employment Confederation (REC)
  • Association of Labour Providers (ALP)
  • Logistics UK
  • Energy and Utilities Alliance (EUA)
  • Midlands Aerospace Alliance (MAA)

Encore Personnel has signed up to the following principles:

  • Stronger Together – Stronger Together is a multi-stakeholder initiative aiming to reduce modern slavery
  • SEDEX – the Supplier Ethical Data Exchange
  • Chartered Institute of Purchasing and Supply (CIPS) Sustainability Index

Encore Personnel also:

  • REC Audited – Encore are one of only 50 agencies to hold the REC Audited status, the gold standard for recruitment and it demonstrates your adherence to the highest standards. Crucially, achieving this award will differentiate you from the competition, increase your profile and help you win more business. The audit now goes much further beyond just compliance, requiring agencies to demonstrate that they operate best practice in areas such as customer service, staff development, diversity and client management.
  • Logistics UK Driver Accredited – Encore are one of only 16 agencies that are currently accredited by Logistics UK. The standard aim is to recognise, encourage and promote good practice within the sector.
  • RTITB Accredited – Encore is an RTITB Accredited Partner for MHE operator training which is widely recognised as the gold standard in workplace transport training accreditation.

To prove our high standards of compliance Encore regularly invite clients back to our offices, giving them the ability to audit and check compliance in areas that are critical to their own businesses.

Driver CPC

Encore are an approved DCPC training centre and offer free CPC training to their drivers and those of their customers. Our in house courses offer training on Drivers Hours and RT(WT)R in order to keep them up to date with legislation.  Health & Safety, Prevention of Bridge Strikes and Customer Service and, two new courses recommended by DVSA, Drivers Health and Safe Driving and the Highway Code to take into account the request from the DVSA that courses make reference to road safety and especially vulnerable road users.

Logistics UK accreditation scheme members

Encore are proud to be a part of Logistics UK Accreditation Scheme – a voluntary initiative which has been developed alongside operators and Logistics UK, and aims to recognise, encourage and promote good practice within the transport sector, including;

  • Highest levels of quality and compliance
  • Reduction of corporate and operational risk
  • Adhere to all legal and statutory requirements
  • Knowledge that drivers are managed to the very highest standards to support your operation
  • Verification that employees are promoting good practice

Approved driver scheme

A new initiative rolled out in 2015 measures and rewards the performance of Encore's Drivers.  It measures not only attitude and ability but compliance with regards driving legislation and driver infringements.


Encore have implemented an Workforce Agreement to extend their reference period to 26 weeks and allowing night drivers to be able to work more than the maximum 10 hours per night.  A new time sheet procedure has been implemented to record all Encore & non- Encore working hours and to support, our systems are able to record all working hours to ensure they remain compliant with regards the average 48 hour week.

Licence checks & references

All drivers are fully referenced prior to their first booking and a performance check is carried out on completion of their first day’s work to confirm they are suitable for the role.  Their licence is checked with the DVLA on completion of their interview and checked every three months thereafter to verify there have been no changes.

The Gangmaster and Labour Abuse Authority

GLAA logoThe GLAA are a Non Departmental Public Body (NDPB) governed to cover:

  • Agriculture
  • Horticulture
  • Shellfish gathering
  • Any associated processing and packaging

GLAA’s aim will be achieved by:

  • Preventing worker exploitation
  • Protecting vulnerable people
  • Tackling unlicensed/criminal activity and ensuring those licensed operate within the law

The 6 strategic objectives which will ensure we meet our aim and priorities are:

  • Target, dismantle and disrupt serious and organised crime/early identification of human trafficking
  • Provide effective, meaningful engagement with stakeholders thereby enhancing reputation
  • Work with industry to recognise and address non-compliance without formal GLAA intervention
  • Tackle tax evasion, health and safety negligence, fraud, breaches of employment and other law/regulations
  • Maintain credible licensing scheme creating level playing field and promoting growth
  • Identify and tackle forced/bonded labour by licensed and unlicensed gangmasters