Going the extra mile for H&K International

H&K is a leading global supplier of stainless steel kitchen equipment to the Food Service Industry. With a long-established reputation for quality products, precision manufacturing and exceptional customer support, H&K delivers flexible, value-driven restaurant equipment solutions to major customers in North America, Latin America, Europe, Australia and Asia.

The Challenge

H&K outsources a large number of skilled and unskilled roles at its manufacturing plant in Rugby, including welding, machining and electrical roles, as well as warehousing.

The company was looking for a recruitment partner so that it could consolidate recruitment with a single source provider that complied fully with industry standards and which was prepared to be audited as required.

The Solution

We stepped up with a single source solution that ticked all the boxes.

  • Gangmaster license approved
  • REC audited
  • Uncapped advertising spend
  • Featured recruiter
  • Online inductions

The Results

Our registration pack impressed H&K’s external auditors so much that they asked to keep a copy as they felt “it was the best they had seen”. Our candidate welfare also impressed them.

Our main challenge was finding a surplus of skilled candidates to fill the many outsourced roles. The fact we like getting under the skin of our clients was a big advantage. We embedded our team on site at H&K, getting to know the manufacturing process, environment and job at hand so that we could deliver a better recruitment strategy and job match.

At the end of our first year we had filled all roles to agreed fulfilment and retention KPIs. H&K flew through its audit and in year one alone H&K saved £30,000 on agency spend. They noticed they had saved on the soft costs; time and money on induction.