Call & Contact Centre

Call Centre Recruitment is a service that requires a large amount of emphasis on the professionalism of your Call Centre agents and their ability to reflect your company’s core values through expressive communication. At Encore, we ensure all our Call Centre agents are thoroughly vetted through our dedicated contact services division. We have a proven track record with our recruitment experts placing highly killed Call Centre professionals into a range of businesses across the UK. We have extensive knowledge of the local market where hard to fill positions are tackled with the latest innovative recruitment methods. Our candidate database of over 100,000 provides immediate access to the best talent in your area covering all levels of positions from Call Centre Agents to Team Leaders

If you value a company that gets to know the ins and outs of your operation, culture, values and you have a Call Centre division that’s struggling to find the talent, then look no further than Encore Contact Services.

We recruit for, although not limited to:

  • Call Centre Operatives
  • Contact Center Operatives
  • Inbound call Handlers
  • Outbound Call Handlers
  • Customer Service Advisors
  • Complaint Handlers
  • Team Leaders
  • Helpdesk Operatives