Gained efficiencies through managed staffing

A JIT manufacturing facility with annual sales of over £12 million, relies on temporary staffing for 90% of it’s workers. Their production schedule is volatile, with frequent peaks and troughs. To remain competitive, they needed to reduce their defect and wastage rates and improve plant efficiency. Quality improvements were difficult to implement due to high worker turnover. This client decided to consolidate their supplier base and selected us as their staffing partner to gain greater control over the quality and productivity of their supplemental workforce.

Our Solution

We established an on-site staffing Partnership Program. To improve the quality of assignment employees, we developed customized recruitment, orientation and training programs, created a video to help them understand the company and the job they would be performing, instituted a career path for growth and established formal employee recognition and reward programs to build morale and retention.

Results

• Temporary staff turnover reduced from 300% per month to less than 10%.
• Reject rate reduced from 10% to 1%.
• Waste rate reduced from 7-8% to 5%.
• Plant efficiency raised from 90% to nearly 98%.
• Now able to handle a 20% increase in business within a week