Turn underperformance into high performance

Use staff training to improve performance

If you identify any skills gaps in your business, providing training to your employees can be a very effective means of filling them. Increasing the stock of skills in your business is of benefit to all concerned. There is personal and professional development for people being trained and your business stands to benefit from productivity gains that skills development brings.

Skills development can be used in a number of ways. You can provide training so that someone can carry out their existing tasks more efficiently or to a higher standard. This might involve learning how to use new productivity-increasing equipment or how to introduce best practices to a given job.

Alternatively, you might seek training for an individual so that they can take on a different role in your business. This could be a position with increased responsibilities or perhaps an entirely new role that will allow your business to move into new areas of work.

The key thing is to ensure that any training you provide responds clearly to your business needs - these should be clear from your business plan. Make sure you've conducted a training needs analysis before embarking on any training - this, as well as consultations with your staff, should form the basis of your decisions about what training is appropriate.

Subjects covered in this guide

• Introduction
• Benchmark the performance of your business
• Identify skills gaps holding you back
• Make the most of the skills your staff already have
• The importance of leadership
• Use staff training to improve performance
• The benefits of qualifications and accreditations
• The new Investors in People Standard
• Practical considerations

 

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