Set up in-house training

In-house training - skills requirements

The most important requirement for ensuring effective learning is having a good trainer.

You may decide to ask an existing employee to become a trainer because they already have experience in the field and knowledge of how your business operates. After all, a good trainer must be able to relate the training material to your business.

External training providers offer a range of courses for trainers covering general training techniques.

An in-house trainer may need training in:

• presentation/speaking skills
• generating rapport/interest
• dealing with difficult students
• types of learning
• course and session design/planning skills
• evaluation, monitoring and feedback skills
• measuring the effectiveness of training
• setting up support for employees after training
• conducting training needs analyses

You can learn more about identifying training needs in our guide on how to fit the training to your needs.

The in-house trainer will also need to learn the course subject matter if it is not already their specialist area. It is a good idea for senior management to sit down with the trainer and identify what content specific to your business should be included in the course.

For information on finding courses, see our guide on how to find a training provider/course.

Subjects covered in this guide

• Introduction
• The business case for in-house training
• Informal in-house training
• Formal in-house training - the options
• Buying in a classroom-based course
• Distance learning and Internet-based training
• In-house training - skills requirements
• Training resources and costs
• Evaluating training effectiveness
• Checklist: setting up in-house training
• Here's how I set up in-house training and tailored it to our needs

 

 Print This Page

Source - Business Link; Crown Copyright.