Set up in-house training

Introduction

The competitiveness of your business can often rest on the quality and skills of your employees. Training can improve the performance and productivity of your staff and ensure they have the skills that your business needs.

Effective training may be crucial when you hire new recruits or when you change business practices or add new products. As your business grows, the skills needed for it to remain successful may change.

Training can take many forms. It can be provided in-house, or you can use an external training provider. The programmes can be tailor-made or you can buy them off-the-shelf.

This guide focuses on in-house training and the different methods you can use. It includes advice on when in-house training is appropriate and practical guidance on getting a return on this investment.

Subjects covered in this guide

• Introduction
• The business case for in-house training
• Informal in-house training
• Formal in-house training - the options
• Buying in a classroom-based course
• Distance learning and Internet-based training
• In-house training - skills requirements
• Training resources and costs
• Evaluating training effectiveness
• Checklist: setting up in-house training
• Here's how I set up in-house training and tailored it to our needs

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