Set up in-house training

Checklist: setting up in-house training

There are several tips that can help make your in-house training more relevant and effective in meeting your business needs. Make sure you:

• Analyse your business needs - consider if any parts of your business would benefit from improvement and how training can contribute to this.
• Get your employees involved by asking them which types of training would improve their productivity, and explaining what you hope they will achieve through training.
• Plan the training carefully.
• Involve senior members of staff in identifying training needs or materials specific to the business.
• Set SMART training objectives, ie specific, measurable, achievable, realistic and time-based.
• Keep training objectives in line with wider business goals. For advice on how to select the most appropriate type of training for your business, you can read our guide on how to fit the training to your needs.
• Choose your trainer carefully, whether you select an existing employee or hire someone specifically for training.
• Draw up personal development plans for each employee - treat training as a continual process.
• Train employees who are keen to learn first, and allow them to demonstrate the benefits to more sceptical staff.
• Evaluate training by asking for feedback from employees, eg via questionnaires.
• Analyse questionnaire results in order to improve training the next time around. Learn about good practice in training from the Investors in People website.

Bear in mind that training may not solve all your problems - if an employee consistently fails to carry out their duties correctly, they may be in the wrong job.

Subjects covered in this guide

• Introduction
• The business case for in-house training
• Informal in-house training
• Formal in-house training - the options
• Buying in a classroom-based course
• Distance learning and Internet-based training
• In-house training - skills requirements
• Training resources and costs
• Evaluating training effectiveness
• Checklist: setting up in-house training
• Here's how I set up in-house training and tailored it to our needs

 

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