Fit the training to your needs

Impact of training on business performance

Ensuring that your employees have the right skills is crucial to the growth and success of your business. The business case for developing your staff is compelling - research shows that training can:

• increase productivity and quality of work
• increase profits
• reduce staff turnover and absenteeism
• improve customer satisfaction
• improve motivation

For more information on the benefits of training see our guide on how to turn underperformance into high performance.

Training that achieves these results is typically:

• linked to business goals and performance
• part of a company-wide strategy
• focused on setting tangible objectives for employees
• part of a company policy, which sets out who is responsible for planning, implementing and evaluating training

By choosing the right type of training, you can make sure that your employees have the right skills for your business, and are kept up-to-date with best and new practices. This is applicable for all employees, right up to management level. For more information about training managers, see our guides on skills and training for directors and owners and how to develop your management team.

Investors in People

Investors in People offers a standard of good practice in training. This is based on the three principles of:

• Plan - developing strategies to improve the performance of the organisation.
• Do - taking action to improve the performance of the organisation.
• Review - evaluating the impact on the performance of the organisation.

A revised version of the Standard was launched in November 2004. From 31 December 2005, you can only be assessed using the revised standard. Read about the revised Investors in People Standard on the Investors in People website.

Access information on the national framework for improving business performance and competitiveness at the Investors in People website.

Subjects covered in this guide

• Introduction
• Impact of training on business performance
• Identifying training needs
• Training methods to fit your business
• Training methods that suit your people
• Training resources - in-house delivery
• Training resources - distance learning
• Training resources - external delivery
• After the training
• Here's how a Training Needs Analysis improved our performance

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