Fit the training to your needs

After the training

Evaluating the effectiveness of training is a crucial step in building a culture of continuous professional development in your business. It gives you an opportunity to decide whether the training has been a success and whether more advanced/refresher training is needed.

The best way to do this is:

• review the impact of the training on the employee's performance
• monitor improvements in the performance of the business - use both measurable indicators such as sales and staff turnover, and qualitative improvements such as fewer customer complaints and greater innovation
• ask employees whether the training was relevant and appropriate
• assess whether the training met your original objectives and if not, determine why not

For this to work, the objectives that you set out for your training need to be clear. Think about making them SMART - specific, measurable, achievable, realistic and time-based.

For more information on what to do after training, see our guide on how to evaluate your training.

Subjects covered in this guide

• Introduction
• Impact of training on business performance
• Identifying training needs
• Training methods to fit your business
• Training methods that suit your people
• Training resources - in-house delivery
• Training resources - distance learning
• Training resources - external delivery
• After the training
• Here's how a Training Needs Analysis improved our performance

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