Employing people

Current section

Recruitment and getting started

 

Paperwork

 

Paying your staff

 

Pension schemes

 

Setting the rules

 

Working time and time off

 

Equal opportunities

 

Health, safety and working environment

 

Employee representatives and trade unions

 

Organisational change

 

Skills and training

How to find a training provider/course

 

Motivation

 

Dismissals, redundancies and other exits

 

Disciplinary problems, disputes and grievances

 

How to find a training provider/course

What to look for in a training provider

Any training provider you use should fully meet the needs of your business, so first remind yourself what you want your business to achieve through the training.

Then ask yourself these questions:

  • Does the training provider fully understand my training objectives?
  • Is the training set at the right level for those in my business?
  • Will the training lead to an accreditation or qualification?
  • Does the provider have experience of my sector and businesses of my size?
  • Will the training be tailored to my business' needs or be more generally applicable?
  • How up-to-date is the provider with the current and future demands of my sector?
  • Does the provider offer a learning environment best suited to my people? For example, some people prefer classroom learning, whereas others prefer seminar work or workshops.
  • Is the training at times and places convenient to both my business and my people?
  • What facilities does the training provider supply and will I be expected to supplement these?
  • How is the training assessed?
  • How professional does the training provider appear to be and how happy are they to answer all my questions?
  • Has the training provider got approval from my trade or professional body or from my local Learning and Skills Council?
  • Does the provider have any external quality rating, such as an Investors in People Award?
  • Can the provider put me in touch with satisfied clients or offer testimonials?
  • Does the course represent value for money? Remember, this doesn't necessarily mean it is the cheapest.

Subjects covered in this guide

 

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