Employing people

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Recruitment and getting started

 

Paperwork

 

Paying your staff

 

Pension schemes

 

Setting the rules

 

Working time and time off

 

Equal opportunities

 

Health, safety and working environment

 

Employee representatives and trade unions

 

Organisational change


 

Skills and training

 

Motivation

 

Dismissals, redundancies and other exits

 

Disciplinary problems, disputes and grievances

 

Evaluate your training

Devise a simple training evaluation

Before the training

  • Set your objectives, including financial ones.
  • Decide how you will measure the objectives. See the page in this guide on how to measure training effectiveness.
  • Establish the situation before training using these measures.
  • Identify the improvements you are aiming for.
  • Identify why you have chosen this particular training method, eg competitive price, trainee's preferred learning style, flexibility of delivery.
  • Evaluate a range of training methods and choose the most suitable.

During the training

Ask the trainee to reflect on their understanding and enthusiasm throughout. A well-designed piece of training will ask them to do this as part of the learning process, eg through interactive sessions and practical application, with regular recaps or by completing feedback forms at the end of each session.

After the training

  • Measure your objectives at agreed time intervals.
  • Get detailed feedback from the trainee.
  • Re-test knowledge and skills and compare with pre-training results.
  • Review the performance of the chosen training method.
  • Observe the trainee's new knowledge and skills in context.
  • Identify any remaining training gaps, and include them in future plans.
  • Review your return on investment.

To find out about more sophisticated methods of evaluation, see the page in this guide on how to evaluate more precisely.

Subjects covered in this guide

 

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