Develop your management team

Personal performance evaluation and rewards

In addition to measuring objective factors using key performance indicators, all managers should be part of a formal appraisal system to evaluate personal development.

A good appraisal system can be extremely useful in identifying support needs, and is also one of the best ways of judging performance, particularly in performance areas that are not so easy to measure. An appraisal allows personal objectives to be discussed and relevant tasks and targets to be agreed.

An effective appraisal system should have four key stages:

• Set objectives - be clear in your own mind what you want from employees and make sure they know what that is.
• Manage performance - provide your employees with the tools, resources and training they need to perform well.
• Carry out the appraisal - monitor and assess your employees' performance, discuss those assessments with your employees and agree on future objectives.
• Provide rewards/remedies - consider pay awards and/or promotion based on the appraisal and decide how to tackle poor performance. However, be aware that there can be dangers as well as benefits to the linking of rewards to performance.

For advice on establishing or refining an appraisal system see our guide on how to use appraisals to manage performance.

New assessment methodologies include the 360-degree appraisal, named from the all-round view it encourages - where input on a manager's performance is sought from as many relevant sources as possible such as managers, peers and junior staff.

Incentives at a management level need not always be financially related and can be tailored to different sorts of success. You should give thought to any major differentials between managers that might be created in any such incentive scheme.

Subjects covered in this guide

• Introduction
• The role of the management team
• Management team skill sets
• Building the team
• Training and development of managers
• Professional performance measurement
• Personal performance evaluation and rewards

 

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