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Recruitment and getting started

Recruiting and interviewing

 

Paperwork

 

Paying your staff

 

Pension schemes

 

Setting the rules

 

Working time and time off

 

Equal opportunities

 

Health, safety and working environment

 

Employee representatives and trade unions

 

Organisational change

 

Skills and training

 

Motivation

 

Dismissals, redundancies and other exits

 

Disciplinary problems, disputes and grievances

 

Recruiting and interviewing

Preparing for the interview

The more preparation you do for the interview, the easier it will be for both you and the candidate.

Plan the questions

  • Use information from the candidate's application form or CV to prepare a set of questions.
  • Look for any gaps in education or employment, or things that don't seem to add up.
  • Beware of possible discrimination in the questions you ask, which could mean you miss the best candidate and may be unlawful. See our guide on how to prevent discrimination and value diversity.
  • Know the job and person descriptions of the job really well so that your questions help you compare candidates.
  • If two or more people are interviewing, decide who will deal with what topics.
  • Think about what information candidates may want about the job and your organisation.

Prepare some open-ended questions - ones which need more than a "yes" or "no" to answer - to ask all candidates, for example:

  • What were/are your main responsibilities in your previous job?
  • Why did/do you want to leave your previous job?
  • Where do you see yourself in five years' time?
  • Looking back at your career, what would you have done differently?

Making arrangements for the interview

  • Make sure that the interview room is properly prepared, with drinks and stationery available.
  • It's best not to hold the interview sitting behind a desk, or use a higher chair than the person being interviewed - sit at a round table if possible.
  • Find out if a candidate has any special needs before they arrive.
  • Make sure there will be no interruptions, for example, switch off mobile phones.
  • Brief other members of staff, such as receptionists, to expect the candidate.
  • Allow enough time for the interview so you don't have to rush.
  • Come to each interview with an open mind.

Subjects covered in this guide

 

 

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