Recruiting and interviewing
Using other selection methods
As well as interviewing, there are other ways to select the best
candidate. Options include:
- practical tests
- psychometric tests
- assessment centres
- biodata
Tests can be done before or at the time of the interview, but should
not be used as the sole method of candidate selection. Keep in mind
that such tests could also be unlawful if they discriminate against
candidates of a particular race or sex or who have a disability.
You should use such tests only if they are:
- relevant to the job
- well designed
When thinking about using any kind of test, you should also weigh
up the costs against the benefits of organising them.
Practical tests
These test ability and are usually done for:
- manual jobs - trade skills
- secretarial jobs - word processing skills
- those working in call-centres or in telesales - telephone skills
Psychometric tests
Psychometric tests can be useful when choosing a candidate from
a group of people who do not have easily comparable skills or experience.
They are more likely to be used when a manager is being sought.
Psychometric tests can be used to measure intelligence, personality
or aptitude for specific tasks, such as:
- reasoning/problem solving
- decision making
- interpersonal skills
- confidence
You should bear in mind that these tests:
- are not always a good indicator of future performance
- should not be used unless there is a proven need and a suitably
qualified person to administer them
- often require a fee when you use them
Assessment centres
These are generally used by large organisations, particularly when
making senior appointments. Individual and group exercises take
place, sometimes over a few days, often including an interview,
psychometric tests, group discussions and tasks, written exercises
and presentations. They can be expensive and time-consuming.
Biodata
This test takes the form of a multiple-choice biographical questionnaire
and is more likely to be used by large organisations. Take care
not to breach data protection or discrimination laws. See our guides
on how to prevent discrimination and value diversity
and comply with data protection.
Subjects covered in this guide
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