Getting new workers started
Carrying out an induction: some basic rules
Preparation is the key to a good induction.
Before the worker starts
- Tell other people that there's a new starter, prepare their
working area, organise any equipment necessary and have any documentation
ready to read.
- Consider providing them with an information pack about the job
before they begin work.
- Prepare an induction checklist including all the items that
need to be covered and detailing the timings. You can plan for
the induction to be spread over a period of days or weeks depending
on the nature of the job.
- Make sure that the key people who will be involved in the process
have been briefed.
- If any instruction is needed, eg on company IT equipment, make
sure that it is arranged in advance with a competent person.
Once the worker starts
- Ensure that when they arrive they are made to feel welcome.
- Get one person, ideally the line manager, to take care of a
new starter throughout the first day.
- It is a good idea to get new workers to complete some kind of
work on their first day.
- This can help them relate what they are learning to their job.
- Include informal aspects such as whether the tea, coffee and
biscuits are free or whether they are part of a kitty.
- Ask for feedback during and after the process to check that
you haven't missed anything. You might want to give them a checklist
and ask them to sign it to show it has been completed.
Once you have established a good induction procedure it is useful
to set it out in writing and use it whenever a new person starts.
Subjects covered in this guide
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