Using contractors and subcontractors
Get the most from contractors and subcontractors
Think about how to get the most out of contractors and subcontractors
from the point of engagement through to completion of the contracted
work.
Consult your staff
Using a contractor can be successful where there is co-operation
and co-ordination between your permanent staff and the contractor.
Get your staff to understand the advantages of using a contractor
by setting out any benefits for them, eg they can get on with the
core business.
Exercise care when hiring
Take up references and talk to others to determine a contractor's
competence.
Check qualifications, skills, membership of relevant trade or professional
bodies, quality standards and accreditations.
Find out their policies for health and safety, selecting subcontractors
and employee consultation.
Have a written agreement
Agree in writing:
- the contractor's responsibilities
- the objectives, scope of the work and key deliverables (goals),
eg in a project schedule with milestones
- resources if the contractor needs access to equipment and/or
staff
- fees and a payment schedule - you may wish to consider penalty
or incentive schemes for under-performance or over-performance
- a procedure for resolving disputes, eg review or termination
- confidentiality agreements
You have responsibilities when you engage contractors/subcontractors
and you should agree a contract for services that will help you
to discharge those duties.
For information see the page in this guide on other legal
points to consider when employing contractors.
Manage the work
You should manage and supervise the contractor's work, seek evidence
of work done and check that contractual obligations are met. Raise
any issues at the earliest opportunity.
You can download
advice on the health and safety of contractors from the HSE website
(PDF). You can also download
guidance on contractor management from the Institution of Electrical
Engineers website (PDF).
Download
guidance on using a consultant from the Institute of Directors website
(PDF).
Subjects covered in this guide
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