Access and facilities for disabled people
Introduction
There are almost ten million disabled adults in the UK, of which:
- 2.75 million have a significant hearing impairment
- two million have a significant visual impairment
- some have more than one disability
You must not discriminate against disabled people who use your goods or services or disabled people whom you employ, or who apply to you for employment.
Since 1 October 2004, all businesses that provide goods and services to the public have been legally required to take reasonable steps to tackle any physical features of their premises that act as a barrier to service for disabled people. This is in addition to other duties not to discriminate that already apply.
This guide covers ways of making your premises accessible to disabled people.
Subjects covered in this guide
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