Control staff turnover

Introduction

Turnover happens when staff leave your business. Unwanted staff turnover can have a negative impact on your business, especially if those leaving are key to the success and continuity of your business, or leave as a result of being treated unfairly.

Retaining staff has benefits for your business. Continuity and stability become part of your business' culture, and staff feel they belong to and take pride in the business. Skills and competencies are maintained in key business areas and productivity is often increased.

Staff turnover is a business risk, but you can take precautionary steps to minimise the ways in which it affects your business through a structured staff management programme.

This guide will help you to manage staff turnover by providing examples of what makes staff leave and a checklist of measures to reduce turnover. There is also guidance on how to measure and benchmark turnover and how to improve the management of leavers.

Subjects covered in this guide

• Introduction
• Factors affecting staff turnover
• Improve your management of staff turnover
• Manage staff turnover
• Develop and maintain skills
• Checklist: controlling staff turnover
• Here's how improving procedures helped us manage staff turnover

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