Industrial disputes

Introduction

Industrial disputes are costly and damaging to companies and employees alike. Ideally, an organisation's culture and procedures should seek to avoid or resolve any potential conflict. However, it's not always possible to prevent industrial disputes from arising.

In this situation, knowing how to handle and resolve any conflict that develops can substantially reduce the financial cost and the damage done to employee relations and productivity.

This guide gives advice on how to avoid industrial disputes. It also explains the different forms of industrial disputes and the legal issues that may arise from such conflict.

Subjects covered in this guide

• Introduction
• Avoiding industrial disputes
• Dealing with industrial disputes
• Effective negotiating
• Before industrial action takes place - legal issues
• During industrial action - legal issues
• Following industrial action - legal issues
• Trade union recognition
• Collective bargaining

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