Ongoing Improvement

We actively seek feedback from our customers on driver performance. It enables us to monitor their conduct and suggest improvements where necessary.

We believe that by offering the best package of its kind in the marketplace we will attract the best drivers.

A major headache for transport managers is the control of tachograph charts. Encore fully monitor the return of complete charts, and our drivers also sign a declaration ensuring their commitment to completing perfect paperwork.

We take care to listen to what our drivers want. Good drivers are in short supply and to retain them we always listen to what they have to say and respond in the best available fashion. Our aim is to maximise their satisfaction and make sure our customers get the best drivers available.