CPC Training
The introduction of the CPC has left many haulage firms with an additional cost to find in an industry already pressurised by fuel taxation rises, legislation changes and increasing operational costs.
Encore Driving have joined forces with an award winning logistics training academy to offer our clients and drivers free CPC training, after a qualifying period.
In addition to this Encore also offers our clients award winning training at a reduced rate for their own drivers.
List of courses available
Analogue and Digital Tachographs
For the participant to be able to:
- State the driving regulation that govern transport
- Demonstrate the use of the digital tachograph system
- Explain the different user controls required whilst driving
- Interpret the digital tachograph pictograms and understand their practical application
Health and Safety for Logistics
For the participant to be able to:
- State the reasons for health and safety training
- Explain the fire and first aid procedures
- Demonstrate the correct procedure for Manual handling
- interpret all of the safe systems of Work
Route Planning, Time Management and Vehicle Security
To enable the course participant to:
- Confidently complete vehicle checks
- Identify the different types of paper work
- Confidently use all aspects of a map & plan a route
- State the reasons for and against using a sat nav.
- Know the law on having a break & fitting this into a days work
- Identify when & where they can park & un-load a van.
- Explain the loop loading procedure
Delivering Customer service excellence within the 90 second delivery window
To enable the course participant to:
- Demonstrate an understanding of how to exceed customer expectations
- Maintain a positive attitude and understand customer values
- Handle Difficult situations effectively without compromising the customer experience
- Utilize the 90 second delivery window to effectively communicate the corporate image.
Drive Wise
To enable the course participant to:
- Have an increased knowledge of the causes and effects of accidents within transport
- Explain the implications of emotions on the road
- Specify the legal speed limits and road regulations
- Demonstrate the techniques for managing events on the road.
Manual Handling
To enable the course participant to:
- State the reasons for manual handling training
- Explain the functions of the back
- Understand the movement issues we deal with
- Demonstrate the principle of safe handling
For more information click here or call Kim Blackburn on 07825430297
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